Franklin, TN utilities come from Middle Tennessee Electric for power, Atmos Energy for natural gas inside the city, and one of four water providers depending on the address: the City of Franklin, Milcrofton, H.B. & T.S. or Mallory Valley. Ask the seller for a recent water bill to find out which one serves the house, then start power, water and gas about two weeks before closing.
You're buying or renting in Franklin and need to know which companies to call for electricity, water, sewer, gas, trash and internet, what each one costs where it's published, and which questions depend on the exact address.
Franklin utilities at a glance
| Electricity | Middle Tennessee Electric (MTE), a member-owned co-op |
|---|---|
| MTE 2026 average residential cost | 12.45¢ per kWh, about 28% below the U.S. average |
| Water | City of Franklin, Milcrofton, H.B. & T.S. or Mallory Valley, by address |
| Natural gas | Atmos Energy (City of Franklin franchise) |
| Trash inside city limits | City of Franklin Sanitation and Environmental Services |
| Trash outside city limits | Private hauler or a county convenience center |
| Internet | Check providers by address on the FCC National Broadband Map |
Which Franklin utilities serve your address
Start with the parcel, not the ZIP code (the Franklin ZIP code guide explains why the two don't line up). A Franklin mailing address can sit inside or outside City of Franklin limits, and that line decides your water and sewer provider, your trash service and your property tax rate at the same time. Pull the parcel record, then use this table.
| Utility | Inside City of Franklin limits | Outside city limits (Franklin address) |
|---|---|---|
| Electricity | Middle Tennessee Electric | Middle Tennessee Electric (confirm by address) |
| Water | Most likely City of Franklin (confirm on a bill) | Milcrofton, H.B. & T.S. or Mallory Valley |
| Sewer | City of Franklin | Check: may be a septic system |
| Natural gas | Atmos Energy | Check by address |
| Trash | City of Franklin sanitation | Private hauler or county convenience center |
| Internet | Check by address | Check by address |
The pick: ask the seller or listing agent for one recent water bill and one electric bill. The water bill tells you which of the four providers serves the house, and whether sewer is billed with it, faster than any map.
Franklin city limits and your other bills
The same line changes your property tax. On a home appraised at Franklin's typical $913,277, Williamson County's official 2026 combined rate works out to about $2,968 a year outside any city, $3,575 inside Franklin, and $5,122 inside Franklin and the Franklin Special School District (FSSD). The guide to Williamson County property tax rates explains each one.
Electric utilities in Franklin: Middle Tennessee Electric
Middle Tennessee Electric, usually called MTE, lists Franklin among the cities it serves, along with Brentwood, Murfreesboro, Smyrna, La Vergne, Lebanon and Mt. Juliet. It's a cooperative founded in 1936 and based in Murfreesboro, with more than 345,000 accounts across 11 counties, so customers are members and owners with one vote each.
Middle Tennessee Electric rates on a Franklin home
MTE puts its 2026 average residential cost at 12.45 cents per kWh, about 28% below the U.S. average. At that average, a month using 1,000 kWh comes to about $124.50, and a hot-summer month at 2,000 kWh about $249. Your bill depends on the home's size, insulation and heating type, so ask the seller for 12 months of bills; the current rate schedule is on mte.com/Rates.
Starting Middle Tennessee Electric service
Start, stop and transfer requests go through MTE's service requests page. Ask about any deposit when you apply. Request service about two weeks before closing, and set the start date for your closing or move-in day.
Franklin water utilities: four providers by address
Four water providers serve homes with Franklin addresses. Which one you get depends on the parcel, not the ZIP, and only the city's own utility bundles sewer as a matter of course.
City of Franklin Water Management
The City of Franklin's Water Management Department provides water, wastewater (sewer) and reclaimed water, mainly within city limits. New accounts are opened through the city's utility billing office at (615) 794-4572; check the city's start and stop service page for the current documents and deposit. If your parcel is inside the city, this is the most likely provider; confirm it on the seller's bill.
Milcrofton Utility District in Franklin
Milcrofton provides water to the greater Franklin area, at (615) 794-5947, and new customers apply through its Start Water Service page. If you're building, its access (tap) fees rose by $1,000 for a 3/4-inch connection and $2,000 for a 1-inch connection on October 1, 2025, rose another $1,000 each on October 1, 2026, and are set to rise $1,000 each again on October 1, 2027. Irrigation systems installed since August 2024 need a separate irrigation connection.
H.B. & T.S. Utility District on Downs Boulevard, Franklin
H.B. & T.S. has supplied drinking water since 1968. Its office is at 505 Downs Boulevard in Franklin, open Monday to Friday 7:30 a.m. to 4 p.m., at (615) 794-7796, and new service starts with the contract and application on its website. Its site lists water services only, so ask how sewer is handled at your address.
Mallory Valley Utility District near Franklin
Mallory Valley Utility District also serves water in the Franklin and Brentwood area, with a mailing address at a Franklin PO box. If a listing names it, call the district to confirm it serves the address and ask for the start-up steps.
Where Franklin water comes from
Your provider's annual water quality report (the Consumer Confidence Report each utility publishes) names its sources. Read the one for your address.
Natural gas utilities in Franklin: Atmos Energy
Atmos Energy supplies natural gas in the City of Franklin under a franchise with the city.
Atmos Energy service at a Franklin address
Not every home has gas: some are all-electric, and a parcel outside the city may have no gas line at the street. Check the listing for a gas furnace, water heater or range, and if there is one, call Atmos at 888-286-6700 a week or two before closing. If the home is outside city limits, confirm with Atmos that it serves the address.
Trash and recycling utilities in Franklin
Inside city limits, trash is billed with your city utilities; outside, it's your job to arrange. On a home appraised at $913,277, city trash at about $396 a year plus the $607 city tax difference comes to about $1,003 a year that a county-only address avoids, before you pay any hauler.
City of Franklin trash pickup
Inside city limits, the city's Sanitation and Environmental Services department handles household trash, curbside recycling, yard waste and bulk pickup, and it opened glass and cardboard drop-off in September 2025. The city's residential rates page has listed $33 a month for once-a-week curbside service with one cart, plus $11 for each extra cart, about $396 a year. Confirm the current rate when you set up service.
Williamson County convenience centers outside Franklin city limits
Outside the city there's no municipal pickup. You either hire a private hauler or take trash to one of the county's 10 convenience centers, which are free for Williamson County residents. Brush has to be cut to 3 feet or less, and centers close on county holidays. The county's convenience centers page lists locations and hours.
Internet and a setup checklist for Franklin utilities
If you work from home, internet is the utility to check first, because it's the one a house can't easily add later.
Checking Franklin internet providers by address
Enter the address on the FCC National Broadband Map (broadbandmap.fcc.gov) to see which wired and fiber providers report service there. AT&T Fiber is listed as available in parts of Franklin. Make this check before you offer.
Franklin utilities setup checklist
- Pull the parcel record: city limits or county.
- Get recent water and electric bills from the seller.
- Two weeks out: start MTE, the water provider and Atmos (if the home has gas).
- Inside the city: confirm trash service with the city. Outside: book a hauler or note the nearest convenience center.
- Order internet as soon as you have a closing date.
Your utility bill doubles as a proof of residency for the license office, covered in the Tennessee driver's license guide. For how utilities fit a monthly budget, see the Franklin cost of living guide, and for the rest of the move start at the relocating to Franklin home page. If you're comparing homes from out of state, Bill can get the utility bills for each one before you visit.
Sources (14)
- Middle Tennessee Electric: Your Cooperative (profile, cities served)
- Middle Tennessee Electric: rates and 2026 average residential cost
- Middle Tennessee Electric: service requests
- Milcrofton Utility District
- H.B. & T.S. Utility District
- Mallory Valley Utility District
- City of Franklin: Water Management Department
- City of Franklin: Sanitation and Environmental Services
- City of Franklin: residential sanitation rates
- Tennessee Public Utility Commission: Docket 18-00088, Atmos Energy franchise with the City of Franklin
- Williamson County Solid Waste Management (convenience centers)
- Williamson County, TN: official website (2026 property tax rates)
- FCC National Broadband Map
- Utilities for My Home: Franklin, TN (AT&T Fiber availability)
Reviewed by Bill Diebenow
Bill reviewed this page for accuracy on November 3, 2026. Figures come from the sources listed above. Our research process.
Bill Diebenow is a Franklin, Tennessee Realtor® and LeadingRE Relocation Specialist with Compass, helping families and executives relocate to Franklin and Williamson County.
- $26M+Career sales volume, as reported by Bill
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